In order to contain the virus and keep our patients and staff safe, we are immediately implementing the following measures:
Do not come to the clinic:
- Unless advised otherwise, all appointments will be changed to a phone appointment. The physician will call you at the time of your appointment. Please note that it is likely that our call will show up as ‘No Caller ID’.
If you are sick, please try to stay at home if at all possible. If your employer requests a sick note, please send them this letter (link to letter)
- If you need medication renewal, please ask your pharmacist to extend your current prescription. If this is not possible, ask them to send a request to the office by fax.
DO NOT COME TO THE CLINIC IN PERSON. If you must be seen in person, please call us before coming to the clinic. If you have respiratory symptoms (like a cough, fever, or difficulty breathing) DO NOT COME TO THE CLINIC BEFORE CALLING US. A nurse or a physician will be available over the phone to help you.
IF YOU ARE ASKED TO COME TO THE CLINIC:
- You will not be able to enter into the clinic
- Please wait in your car. We will reach you on your cell phone when we are ready to see you. We need to minimize the amount of people present in the clinic at any given time.
- You will be questioned when you arrive
- You will be given a mask if you need one
- Please wash your hands
- If you cough, please cough in your sleeve
- Try and stay 2m (6ft) away from other people and avoid touching surfaces.
Evening and Saturday clinic:
All evening clinic will be by appointment only. There will be no walk-in clinic. The same procedures as the day clinic will apply.
Please note we are not equipped to test for COVID-19.
CONTINUE TAKING PRECAUTIONS
The goal is to slow down or stop the spread of the virus, but
WE HAVE TO WORK TOGETHER!
This means you must:
- self-isolate for 14 days after your return to Canada irrespective of where you have been
- wash your hands often with soap and water, or use hand sanitizer
- avoid touching your eyes, nose, and mouth unless you have just washed your hands
- cover your cough and sneeze with a tissue or into your arm, not your hand. Also, make sure to wash your hands afterward
- avoid visiting people in hospitals or long-term care centres if you are sick
- get your flu shot if you haven’t already
Thank you for your patience and understanding in these challenging times.