Frequently Asked Questions (FAQs)

Urgent medical concern – Do I need to be seen today?

Our team is constantly striving to offer you the best care. We reserve a few appointments spots each day for people who need to be seen that day for an urgent medical concern (that might get worse if you have to wait). If you need one of these appointments, we want to make sure it is available to you. That means we will ask patients whose concern can wait to book a regular visit not an urgent-appointment. We are doing our best to make sure regular appointments do not have to wait too long and welcome your feedback to help us improve.